Thank you for shopping at [Afif.r2] at https://afif-r2.myshopify.com/ This Refund Policy outlines the terms and conditions for requesting refunds for purchases made on our Website. By making a purchase from our Website, you agree to the terms outlined in this Refund Policy.

Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied with your purchase, we offer a [30]-day return and refund policy, where you may request a refund or exchange within [30] days of receiving your order. To be eligible for a refund or exchange, the following conditions must be met:

The item must be in its original condition and packaging.
The item must be unused and free from signs of wear or damage.
Proof of purchase, such as a receipt or order number, must be provided.

Non-Refundable Items

Certain items are not eligible for refunds or exchanges. These include, but are not limited to:

[Used items.]

Refund Process

To request a refund or exchange, please follow these steps:

Contact our customer support at [afifonline.r2@gmail.com] within [15] days of receiving your order.
Provide your order number and a detailed explanation of the reason for the refund or exchange request.
Our customer support team will review your request and provide you with instructions on returning the item, if applicable.
Once we receive and inspect the returned item, we will process the refund or exchange within [30] days.

Shipping Costs

Shipping costs for returning items are the responsibility of the customer, unless the item received was incorrect or defective. Original shipping costs are non-refundable.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within [15] days of receiving the item. We will provide instructions for returning the item and arrange for a replacement or refund, as applicable.

Contact Us